WHAT HAPPENED THIS WEEK:
Oh WHAT THE HECK?!
that was a rough week, am I right?!
We had lots of people out with Covid, mostly from K street. But everyone filled in, pitched in and flexed so that we could put product across the counter. Thank you to everyone who covered a shift or a product while your co worker was out sick
TRAINING…
Mariia training w Ayze now at K! Ayze out next weekend, hopefully Mariia can take the lead and we can expo in support scones.
We have also upped the batch sized for muffins at K st, and should look into ah and 91 numbers. We are selling out of muffins most days so we should be making larger batch sized where we can.
Both Tori and Dede out beginning of week, so Tami and Rachel did croissant with some success (and some failure… Learning process!!) Next week Dede is out, and Nowell will be pitching in on CRX.; Karen is back next week so Nowell will train and be another set of hands. Thank you pastry artists!!
Still planning af counter meeting, didn’t make it happen this week. Next Tue?
There will be an emphasis on communicating w bakers, HUSTLING, and side work.
Dede scheduling, but was out some this week, and ALL of next week while her and Amelia en joy the beaches of Hawaii!!
WHATS TO COME:
Tori, Erin C and Karin back THANK THE HEAVENS
This week Erin G and Chelsea out with the rona.
Looking towards a big week, the parking lot at K street is being repaved and will be out of commission monday-thursday 6/30
ACCOLADES: Will G (K street counter) and his Dad refinished our two picnic tables at 91. They are perfectly restored and so wonderful to sit outside and snack on! Thank you so much will- Reuse, remake, repurpose, redevelop…
ATTA BOY: Sarah and Laurie have shown such compassion and have embodied servant leadership in their support of Max and his family. Thank you for arranging, shuttling and helping our beloved Max,you wonderful bakery moms.
CUSTOMER FEEDBACK:
Positive review: “I cannot say enough about how much I love the food and treats at Fire Island. My friends and I literally bring out of state guests here when they visit... and not a single one has ever been disappointed or dissastified
Negative review: “My focaccia was cold, but the cookies were nice and hot, customer service was great.”
Questionable review: “Personal molt amable i tots els productes genials”
(what the heck does this mean?!?!? I copied it word for word…?! what language? any clues welcome)
WHAT’S TO BE IMPROVED: Seating addition…
We are still messing with the seating area at K st. But the tables w hairpin legs have been installed and all the tops have been beautifully refinished. There may be too many seats all together… we now have small and large square tables, guitar pick tables, and also a large marble table. hmmm… seems like a lot.
OUTDOOR FURNITURE COMING THIS WEEK!!!! Its so pretty and all matches and folds away so nicely. It was expensive as shit so we will be locking it up each night.
The seating at 91 seems to be working, but mostly cause that is our biggest TAKE-AWAY bakery. Peeps be stopping at Fire Island before/after costco/target and they are on a mission. We now have 4 small square tables there w 4 seats each. Plus the 3 outdoor metal tables and the two picnic tables (thank you Will!!)
The seating at AH is strange but seems to be working as well. We will bring in stools to replace the tall chairs and possible add more seating as the metal seating from outside K st becomes available.
FACILITY PROBLEMS AND SOLUTIONS:
lawrence is working to fix the electrical issue AH. He also is addressing the metal in the parking lots that is posing a popped-tire risk!
Bread retarder at K st has a humidifier issue that is still being looked into., croissant retarder FIXED and replacement buttons for the timer have been ordered.
Second bathroom door was bashed in when a little girl was locked inside and the locking mechanism, failed. new, less complicated locks are on the way and the door will be repaired asap.
Small mixer at AH has been replaced and the Hobart has been repaired (again, thank you Lawrence).